Returns Policy

Free returns
Global Recycling Ltd has a 14-day return policy: you have 14 days from when your order is delivered to ship/postmark it back to our return address for a refund or exchange.

Returning your purchase
Contact us at parts@globalrecycling.eu if you’d like to begin a return or exchange. We will be able to help you with the rest of the returns process.

Exchanges
Purchased items are exchangeable into a different size. All exchanges are based on stock availability and are shipped to you free of charge. Should you be interested in an alternative style or colour, please return your item/s to us and simply purchase the new piece separately at acnestudios.com

Receiving a refund
Your refund will be credited to the the same form of payment from where the purchase was made. If the complete order is returned the refund will include standard delivery costs from Global Recycling Ltd to you. Please note that in case of a written notice and proof of a return to Global Recycling Ltd within 14 days upon arrival, we will issue a refund latest on day 14. In case we have not received a written proof of a return, we allow 30 days to issue a refund.

Please note that a deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

Important information
Items must be returned to us in perfect condition accompanied by the return information label.
Make sure all products are exactly as you received them, with tag and seal still attached.
We prefer that items are returned through Global Recycling Ltd return service to ensure they are protected and insured during transit. However, you may return the goods by any secure transport.
When using our free return service, you will be refunded in the event of theft or loss during delivery to our warehouse.
Please send the package to:
Units 5 & 7 Ruston Road,
Grantham, Lincolnshire,
NG31 9SW

Sale
Our regular online return and exchange policy as described above applies during sale periods.

Global Recycling Ltd guarantee
If an item received is classified as faulty and was received damaged, you must contact us within 7 days of receipt.

If items have a manufacturing fault that occurred within a 12-month time frame after purchase, please contact us immediately.

Disputes
If you need to file a dispute towards Global Recycling Ltd or our products, please get in touch via parts@globalrecycling.eu